Política de envío

Shipping Policy

Last updated 17 September 2026

This Shipping Policy applies to orders placed through thecircabeauty.shop for handmade press-on nails, reusable false nails, nail accessories, and related products sold by RAYORA INTERNATIONAL LIMITED, trading as the Circa Beauty.

1 Order processing

We normally process orders within 1 to 2 business days, excluding weekends and public holidays. Orders placed on a weekend or public holiday will normally begin processing on the next business day. Processing time is separate from transit time. During launches, promotions, or peak periods, processing may take longer; if a material delay affects your order, we will contact you using the details provided at checkout.

2 Shipping destinations and delivery estimates

We ship to the United States, Canada, the United Kingdom, the European Union, Australia, the Middle East, Southeast Asia, and most other international destinations, subject to carrier availability and legal restrictions.

Delivery times are estimates, not guarantees. Customs inspections, peak-season volumes, weather, local carrier disruption, public emergencies, and incomplete or inaccurate delivery information may cause delays.

3 Shipping charges

Standard international shipping is free for eligible orders over USD 65 after discounts and before any applicable taxes, duties, or import charges. Available shipping methods and charges are shown at checkout. Expedited delivery may be offered for certain destinations.

4 Tracking

When an order is dispatched, we will send a shipment confirmation to the email address provided at checkout. Tracking information may take 24 to 48 hours to become active after the carrier receives the parcel.

5 Address accuracy and changes

Please review your shipping address before placing an order. Contact us promptly if you notice an error. We will try to update an address before dispatch, but we cannot guarantee that a change can be made after fulfilment has started. If a parcel is returned because the address was incorrect or incomplete, the parcel was unclaimed, or delivery was refused for reasons not caused by us, we may require payment of reasonable reshipping costs before sending it again.

6 Customs duties and import charges

Any duties, taxes, or import charges collected by us will be displayed at checkout before you place the order. If checkout states that duties and taxes are included, those displayed charges will be collected with your order. Any additional charge imposed directly by a destination authority or carrier and not collected at checkout remains the customer's responsibility to the extent permitted by law. We will not misstate the value or contents of a shipment.

7 Lost damaged or missing parcels

If tracking shows a material delay, loss, or delivery problem, contact us at support@thecircabeauty.shop with your order number. If an item arrives broken, cracked, defective, incomplete, or incorrect, follow the procedure in our Return and Refund Policy. Nothing in this policy limits rights that cannot lawfully be excluded under applicable consumer law.

8 Contact

Questions about shipping may be sent to support@thecircabeauty.shop. Store operator: RAYORA INTERNATIONAL LIMITED. Registered office: Room 316, 3/F, 143 Wai Yip Street, Kwun Tong, Hong Kong. Orders are fulfilled and dispatched from mainland China.