Secure Payment
Your payment is processed through a secure checkout using our payment partners. We take your payment security and privacy seriously.
Damaged or Incorrect Items · 15 Days
If your order arrives damaged, defective, or incorrect, please contact us within 15 days of delivery with your order number and clear photos.
We'll review the issue and arrange an appropriate refund or free replacement.
If the mistake is on our side, we'll cover the reasonable replacement shipping costs.
Craftsmanship Guarantee · 7 Days
Every Circa Beauty set is carefully handcrafted, and we stand behind the quality of our work.
If your nails develop chips, cracks, or lifting due to a craftsmanship defect within 7 days of delivery, we'll offer a free replacement or store credit after reviewing your photos.
No need to return your original nails.
Normal wear and tear, accidental damage, and improper application or removal are not covered by this additional guarantee.
Order Changes & Cancellations
Need to update your size, change your shipping address, or cancel your order?
Please contact us within 2 hours of placing your order and before production begins.
We'll be happy to make the necessary changes or cancel your order for a full refund to your original payment method.
Once production has started, changes or cancellations may no longer be possible.
Real Customer Support
Questions about your order, sizing, or delivery?
Our team is always happy to help. Simply reach out through our Contact Us page with your order number, and we'll do our best to make things right.
